Terms of Service
Last updated 7 November 2026
Go to the part that applies to you:
- 2. Using our website
- 4. Using Hive (team members, contractors, suppliers and auditors)
- 5. Visiting the farm
- 10. Contact us
1. About these terms
These terms apply when you use our website, ceresfarm.com.au, or Hive (hive.ceresfarm.com.au). Hive is our team app. It also runs some public pages that need no login: the farm visitor register, the Emergency page, the suggestion form, and the page where new team members sign their contract.
“We”, “us” and “our” means Gray Australia Pty Ltd (ACN 135 315 669) as trustee for the Gray Family Trust (ABN 32 122 790 919). We trade as Ceres Farm and Pink Diamond Group.
By using our website or Hive, you agree to follow these terms. Our Privacy Policy explains how we handle your personal information.
2. Using our website
Our website gives general information about Ceres Farm, our crops and working with us. We are a wholesale grower, so the website is not a shop. Crops, quantities and timing shown on the site are a guide only and change with the season. Please contact us to confirm availability or anything else you plan to rely on.
When you use our forms, or Hive’s suggestion form, please give accurate details. Please do not send anything unlawful, offensive or harmful, such as a virus.
Thank you for your interest in working with us. We cannot promise an interview or a job to everyone who applies, but we may contact you if a suitable job comes up.
3. Our content
The text, photos and logos on our website are ours or are used with permission. Logos of our partners and certification bodies belong to their owners.
You are welcome to view, download or print our pages for your own information, including for doing business with us, and to share links to them. Please ask us before you reuse our photos or other content, for example in a publication or on another website.
4. Using Hive
These rules apply to everyone with a Hive login, including team members, contractors, suppliers and auditors.
- Invitation only. Hive’s logged-in areas are only for people we have given a login to.
- One person, one login. Please do not share your login or let anyone else use Hive as you.
- Keep it secure. Keep your password, passkey, authenticator app and phone secure. Lock your phone with a PIN, fingerprint or face.
- Tell us straight away. If your phone or computer is lost or stolen, or you think someone else has used your login, call the office on +61 (8) 9168 1613.
- Work use only. Use Hive only for your work with Ceres Farm or Pink Diamond Group. Keep what you see in Hive confidential. Share other people’s information only when your work needs it. For team members, our Policies and Procedures Manual also applies.
- Access can change. We may change, pause or end your access when there is a good reason, for example when your role changes, when you leave, or to keep Hive secure.
- Security records. For security, Hive keeps a record of when you last signed in and last used Hive. It also records who opens HR-only files in the app, and each login, page, list and file an auditor views.
- Copies on your phone. Hive keeps a short-term copy of some lists on your phone, so it works out of range. Log out when you finish on a shared device, and do not let others use your phone while you are logged in.
- Auditors. If you are an auditor, you have read-only access for an agreed period, on an office laptop we have approved. Please use what you see only for the audit.
We work to keep Hive running smoothly. Sometimes it may be slow or unavailable, and some changes wait for a phone signal before they send. If Hive is not working and you need help, call the office.
The “All on farm” list in Hive is a guide only. In an emergency, follow our emergency procedures and do not rely on Hive alone.
5. Visiting the farm
Ceres Farm is a working farm. All visitors must register on arrival, for example by scanning the QR code on our farm sign. When you visit, please:
- give accurate details on the visitor register, so we know who is on the farm in an emergency
- follow the Visitor Rules you agree to on the form
- stay with a Ceres Farm representative at all times, unless management has authorised otherwise
- follow any safety or biosecurity directions from our team.
If your visit has not been arranged, please call the office before you go any further onto the farm.
Please take care. Watch out for moving machinery and vehicles, irrigation channels, snakes and bees, uneven ground and the heat. Please carry a phone or radio and water with you at all times.
Hive’s Emergency page gives phone numbers, the muster point and what to do. It is information only. In an emergency, call 000 (Triple Zero).
6. Links to other websites
Our website and Hive may link to other websites. We do not control those websites and are not responsible for their content or privacy practices. A link does not mean we endorse the site.
7. Our responsibility to you
Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law. The same goes for any other right the law says cannot be excluded. These terms also do not limit our duties under work health and safety laws.
As far as the law allows, we are not responsible for loss if you rely on general information on our website without checking it with us. Crop availability is one example. The same applies to loss from using websites we link to.
8. Changes to these terms
We may update these terms from time to time, for example when we add features to Hive. The date at the top shows when they last changed. If a change affects how you use Hive, we will let you know, and where we can, we will do so before it starts.
9. Which law applies
These terms are governed by the law of Western Australia, and the courts of Western Australia can deal with any dispute about them. This does not affect your rights under the Australian Consumer Law.
10. Contact us
If you have a question about these terms, please contact us:
- Email: info@ceresfarm.com.au
- Phone: +61 (8) 9168 1613
- Post: PO Box 1088, Kununurra WA 6743